Extend hardware useful life and stay operational.

TPM, the what and the why

Third Party Maintenance (TPM) refers to IT hardware support and maintenance services provided by independent companies rather than the Original Equipment Manufacturer (OEM). TPM vendors specialize in extending the useful life of IT assets — such as servers, storage systems, and network hardware — beyond the OEM's standard warranty period or end-of-support date.

Our customers turn to TPM for several key reasons:

Cost Savings: TPM can drastically reduce maintenance costs compared to OEM support contracts

Extended Equipment Life: While OEMs often encourage tech refreshes, TPM providers help businesses continue using stable, legacy hardware without pressure to upgrade

Flexibility: TPM support contracts are typically more customizable, allowing businesses to select only the services they need

End-of-Life Support: When OEMs stop support for older hardware, TPM vendors often continue providing service, keeping critical infrastructure operational

Global Coverage: Many TPM vendors offer 24/7 global support, with multi-vendor capabilities under a single contract, simplifying management

Avoid new CAPEX investments while staying supported. We'll show you how.